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This privacy notice provides information on how we collect and process your personal data. 

 

Important information and who we are

Our full details are:

Full name of legal entity: Siobhan Heenan trading as 592 Candle Company 

Email address: 592candlecompany@gmail.com

 

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you including:

Identity data including first name, last name, username or similar identifier and title.

Contact data including billing address, delivery address, email address and telephone numbers.

Financial data including bank account and payment card details.

Transaction data including details about payments to and from you and other details of products you have purchased from us.

Profile data including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.  

Usage data including information about how you use our website, products and services. 

Marketing and Communications data including your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect information about you:

    • when you register with us, purchase products or otherwise provide us with your personal details; and

    • from your usage of the website and any other information you e-mail or otherwise send to us.

  1. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following: 

  • to process and deliver your order;

  • to manage your relationship with us;

  • to improve our website, products/services, marketing or customer relationships; and 

  • to recommend products or services which may be of interest to you.

 

How we share your personal data

The information you provide to us will be treated by us as confidential.  However, we may disclose your information to other third parties for purposes approved by you.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

 

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

 

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

Cookies

A “cookie” is a piece of software that attaches to the hard drive of your computer and remembers information about the configuration of your computer.

We use this information to track your movements through our website, to find out how it is being used, to assess its usefulness and to prevent fraud.  Personal information about you is not collected during the tracking process.

You can disable the cookies that we attach if your browser supports this.  For further information on how to do this, please refer to www.allaboutcookies.org.  

 

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

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